Privacy Statement

Privacy Statement

Privacy statement of ProSense BV


This is the Privacy Statement of ProSense BV. This statement explains how ProSense BV deals with personal data that is obtained via the websites;

www.prosense.net
www.dissolutionaccessories.com
www.q-i-s.net and
www.dissolutiontoday.com

(hereinafter: 'the Websites') and personal data that is obtained via an offline request for processing our customers’ orders.

 
This privacy policy was last updated on May 22, 2018

 

Your personal data is secure at ProSense BV

ProSense BV respects the privacy of its customers, business relations and users of its Websites and services and ensures that any personal information it receives will be protected and treated confidentially.

ProSense BV is in compliance with the EU general data protection regulation 2016/679 (GDPR).

 

Collection and use of personal data

Data to process your order

If you order something, we need certain information from you in order to be able to deliver your order and keep you informed about your order. Also for any returns or repairs are need this information. To do this, we collect your name, e-mail address, phone number, delivery address (s) and payment details.

Request for contact or information

If you are curious about what ProSense BV could do for you, please contact ProSense BV (head office).This can be done both by telephone and via the online contact form on the Websites.

Online contact form

If you request ProSense BV to provide information, make contact or schedule an appointment with you, you will need to provide at least the following personal data via the online contact form in order for this request to be processed:

Area of interest
Company
Name
E-mail address
Depending on your request or question, you may also be asked to provide the following personal data:

Country

Download form

Additional information about the products and solutions of ProSense BV in various areas can be downloaded via the Websites. In order to download this information, you will need to provide at least the following personal data via the online download form:

First name and surname
E-mail address
Company
This data is collected so that we can gain insight into interest in certain products and solutions of ProSense BV and contact you, if necessary.

E-mail newsletter

If you wish to receive ProSense BV free e-mail newsletter, you will need to provide at least the following personal data:
First name and surname
E-mail address
Area of interest
This data will be used to send you the free e-mail newsletter and to contact you, if necessary.


Cookies

The Websites make use of cookies. A cookie is a small text file that is sent together with a website page and stored via your browser on the hard drive of your computer, tablet or telephone.
Please refer to our cookie policy for more information about the use of cookies on the Websites. The cookie policy explains how the Websites make use of cookies, where the cookies come from and why they are used.


Provision to distributors of ProSense BV

In order to provide you with a better service, your personal data may be made available to distributors and sales partners of ProSense BV, including distributors in countries outside the European Economic Area ('EEA'). These distributors and sales partners will use your data solely for the purposes for which it has been provided, e.g. for the performance of an agreement that has been concluded with you or for providing information that you have requested.

ProSense BV does not provide your data to third parties

ProSense BV will not provide your personal data to third parties, unless:

you have given express consent for this purpose;
it is necessary for the performance of an agreement concluded with ProSense BV;
it is compulsory or permitted by law; or
it is necessary for preventing or combating fraud.


Retention period

ProSense BV will not retain your data longer than is necessary for the purposes for which it is processed, unless the data must be retained longer in order to comply with statutory obligations (such as a retention obligation). The length of time for which data is retained depends on the nature of the data and the purposes for which it is processed. The retention period can thus differ for each purpose.


Security

When it is processing personal data, ProSense BV always maintains a security level that is adequate, in view of the latest technical developments, to prevent unauthorized access to, adaptation, disclosure or loss of personal data.

The security of your personal data is obviously also based on keeping the login details of your account (username and password) confidential. Never share your login details with anyone else and always take care when using them.


Perusal and correction of your data

You are entitled to peruse the personal information that ProSense BV holds in relation to you. If the information is incorrect, you may request ProSense BV to correct it. Such requests for perusal or correction of your data can be addressed in the following ways to ProSense BV, accompanied by a copy of a valid form of identification:
by e-mail: info@prosense.net or
in writing: ProSense BV, P.O. Box 173, 4900 AD  Oosterhout, The Netherlands.
You can also use these addresses for any questions.


Right to object

You can object free of charge to the use of your personal data. Your objection to the use of your personal data can be sent by e-mail or in writing to ProSense BV at the above addresses. You will receive a written response from ProSense BV within four weeks.
If you object to the use of your data for direct marketing purposes, ProSense BV shall immediately cease to use your data for these purposes.


Privacy policy of third parties

This Privacy Policy does not apply to third-party websites that are associated with the Websites by means of links. ProSense BV does not accept any responsibility or liability with regard to how these third parties deal with your personal data. ProSense BV therefore recommends that you always familiarize yourself with the privacy policy on the websites concerned.


Amendments

This Privacy Policy may be amended. The most up-to-date version of the Privacy Policy can always be found on the Websites. ProSense BV therefore recommends that you regularly consult this Privacy Policy, in any event before you provide personal data to ProSense BV.


Questions

ProSense BV is happy to assist you further if you have any questions or comments relating to the above.


ProSense BV
Postbus 173

4900 AD  Oosterhout

The Netherlands

Telephone: +31 (0)162 471485
Fax: +31 (0)162 471486
E-mail: info@prosense.net

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